Advanced Heating and Cooling at 2104 Five Mile Line Road, Penfield, New York.

The worst ever...the guy came to my house and opened the heater bc I just needed it cleaned...we already had it inspected and all....within just 10seconds of opening it...he was like your heater has a crack in it....you need it replaced....to me it sounded weird bc ww just had it inspected.....so I called my husband and spoke to him....long story short he starts walking around my house looking at Windows, air conditioning, laundry room sink...it was just weird...., so I told him at that point don't worry about cleaning it....since it has a "crack"...it took him an hour to leave..,then I was like I need you to leave please....he was like ok heres your Bill????and I was like bill for what....I told you that I don't want it cleaned since it had "crack"in it....no point....he was like well it's still a full price...so I was just like please leave and bill me and I will take care of it.....ling story short....my husband had someone here within an hour and the inspection guy that inspected it....and the heater was not cracker....when he was taking screws off he just bent it a bit....because it was so tight...and he said he couldn't make any judgments until he actually opened it up and unscrewed it....so even when I spoke with menager Mike he was worthless and so very unprofessional..,he told me why don't I educate him on his job....my answer was how can I educate you on your job I have no clue about it...that's your job for a reason....so I will be taking further action with papers that my inspector anf new service company gave me after they took care of it...and I promise you I will make sure that no one else uses you because you guys just thought because I am a girl that I am stupid.....shame on you....you could have gotten a lot of business from me....just very unhuman.....,so whoever reads this...please,please, please make sure if you have any of then ever do your job....to get a second opinion....bc as a women i don't know stuff about it and I am naive....they could have taken full advantage of me....

It's refreshing to deal with a company that puts your safety first instead of just making money. They are respectful and courteous. Would never work with anyone else!